April 21, 2011

Suitcase Fusion launch failure - fm core has been stopped

This is simply for future reference by me when I forget what I did to fix this the next time it happens. Or by you, if you google for a solution to this dilemma. This has happened more than once on our newish iMac running Snow Leopard, Extensis Suitcase Fusion 2, and of course QuarkXPress; the essential Mac layout program from hell, made by people who think that anyone dissatisfied with Quark's Mac commitment should "switch to something else." In this case it wasn't a Quark bug, but apparently sloppy code somewhere by Extensis. Something in the cache gets corrupted, and poor Suitcase can't launch itself. It will tell you to start it manually from System Preferences, which also won't work.

The most straightforward way to fix this problem is to clean your caches, which can easily be done by installing the shareware program Snow Leopard Cache Cleaner and just run it. I selected all users and "light cleaning" which did the trick. Thanks Northern Softworks! You've proved that some people in Alaska are actually not insane.

YMMV, but if it does, tell me about it.

Posted by Hal Eckhart at April 21, 2011 04:51 PM
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